Privacy Policy
Karigar UAE privacy policy for Dubai home maintenance bookings. Learn how we collect, store, and protect your personal data under UAE regulations.
This Privacy Policy explains how Karigar UAE ("we", "us", "our") collects, uses, and protects personal information when you visit karigaruae.com, request a quote, or book home maintenance services in Dubai, UAE. By using our website or services, you agree to this policy.
Who We Are
Karigar UAE provides licensed home maintenance, AC repair, plumbing, electrical, cleaning, pest control, and handyman services across Dubai. Registered address: P.O. Box: 298573, 602 Makateb Building, Port Saeed, Dubai, UAE. Contact: +971 56 109 1281 | info@karigaruae.com.
Information We Collect
- Identity & contact details: name, phone number, email address, and property address in Dubai
- Service details: maintenance type, preferred date/time, photos, and notes you share for quoting
- Booking & payment references: invoice IDs and transaction references (card data is processed by secure payment partners — we do not store full card numbers)
- Website usage: pages viewed, device/browser type, referral source, and cookie preferences (see our Cookie Policy)
- Communications: WhatsApp, phone, email, and contact form messages
How We Use Your Information
- Provide quotes, schedule technicians, and deliver maintenance services
- Send appointment confirmations, service updates, and invoices
- Improve website performance, SEO content, and customer experience
- Comply with UAE legal, tax, and insurance requirements
- Prevent fraud, abuse, and unauthorised access to our systems
Legal Basis & UAE Compliance
We process personal data to perform our contract with you, pursue legitimate business interests (service quality and safety), and comply with applicable UAE laws. Where required, we obtain your consent — for example, for non-essential marketing cookies or promotional emails.
Data Sharing
We do not sell your personal data. We may share limited information with vetted subcontractors (technicians), payment processors, cloud hosting providers, analytics tools, and authorities when legally required. All partners must protect data consistent with this policy.
Data Retention & Security
We retain booking and invoice records as required for warranty, accounting, and dispute resolution — typically up to seven years for financial records. Technical and organisational measures (encryption in transit, access controls, staff training) help safeguard your information.
Your Rights
- Request access to personal data we hold about you
- Ask us to correct inaccurate information
- Request deletion where no legal retention obligation applies
- Opt out of marketing communications at any time
- Withdraw cookie consent via browser settings or our cookie banner